Customer Service


Information

OUR GUARANTEE

We guarantee everything. It’s that simple. From our service to our groceries or prepared foods, please email us or call us right away if you have any issues. We love feedback and believe that truly amazing customer service and superior products are something that you deserve whenever you shop with us. We know you have many choices of where to spend your hard-earned dollars, and we appreciate your business. Our top mission is to make sure you always have a superior shopping experience.

 

Privacy & Security Statement: We do not store your credit card information, and we will not share your personal information with anyone. We do collect email addresses so that we can reach you in the future to check on your satisfaction or alert you to special offers. If you’d like us to remove you from the list, just let us know.

 

Payment Options: Woodstock Farmers’ Market accepts the following credit cards: MasterCard, Visa, American Express and Discover. Sales taxes will automatically be added to any applicable purchases.

 

Customer Feedback: We have chosen products we love and hope they please you as well. Our goal is to have you absolutely satisfied with our products and service. If we don’t meet that goal and you are dissatisfied in any way, please contact us and we’ll make it right!

 

Return Policy: If you purchase an item that is damaged or spoiled, we will gladly replace it.

 

Out of Stock Items: We try to keep all items in stock at all times, but due to the nature of perishables, sometimes we may be temporarily out of a product.

 

Gift Certificates: Physical Gift Certificates purchased online are shipped via USPS and are only redeemable at the Woodstock Farmers’ Market in Woodstock and Waterbury. E-Gift Cards are another great option for last-minute gifts (no shipping necessary)!