Placing Orders: Orders may be placed 24 hours a day, seven days a week via our secure web site. Telephone orders can be placed Tuesday - Saturday 10am - 6pm (eastern time). Call us at (802) 457-3658, press 2 for WFM Mail Order. Questions? The fastest way for us is email, so feel free to leave us an email anytime and we will get back to you well within 24 hours.

Processing: We receive and process all orders within 24 to 48 hours. Orders are shipped Monday through Thursday via UPS. Please note that some orders placed on Thursday will ship the following Monday (especially perishables). We are happy to include a hand written gift card at your request, at no extra charge.

We only ship perishables Monday-Wednesday, in order to ensure arrival before the weekend.

SUMMER SHIPPING ALERT! EFFECTIVE: JUNE 15TH -SEPT. 15TH!

Items with our temperature gauge require a $7 hot weather handling fee (for cold packs and insulated packaging) and your package must arrive within 2 business days. Click here for details...

Introducing...

$8.95 FLAT RATE REGULAR GROUND SHIPPING!

$8.95 All you can buy...all the time for one flat rate! It's as easy as that.

New Flat Rate Shipping Rates!

UPS Shipping Method	Total
Ground Flat Rate (1-5 business days)	$8.95
3 Day Priority	$18.95
2 Day Priority	$28.95
Overnight Priority	$43.95

Shipping Details:

$8.95 UPS Flat Rate Regular Ground Shipping Rate is valid per address and arrives within 1-5 business days, depending on destination location..

Alaska & Hawaii have different shipping rates. Additional fees apply. Please e-mail us for details.

Saturday Delivery: Additonal fees apply.  Please email us for details.

P.O. Boxes: At this time, we are unable to ship to APO/FPO addresses.

International Shipments: Sorry, we currently don't ship across either pond. We will keep you posted if anything changes.

How long will it take?

The map below shows typical UPS Ground "transit" times to various parts of the country (not guaranteed times). A note to our New England shoppers: For overnight delivery, please choose regular UPS Ground; typically, UPS Ground ships throughout New England in 1-2 business days.

Perishable Policy During Cooler Months: June 16th - September 14th: It's our mission to serve you the freshest possible products. When we can't get perishables to you within 1-3 days via regular ground, you will need to select UPS 3 Day Air. These states include the brown, orange and grey states on the map above, or anywhere we can't get the package to you in 1 to 3 days via regular ground. If it turns out we can get your perishables to you within 3 days using regular ground, we will refund you the difference. Also note that we may require extra handling charges during the time of year when special care is necessary to make sure your purchases do not freeze or thaw. We may have to split shipments which include both perishable and non-perishable items. If a split shipment results in additional shipping charges we will notify you prior to shipping.

Recycled Packaging: We hate packing peanuts and those puffy air packets, but we get loads of them when products are shipped to us. So rather than buy more and encourage the styrofoam industry, we recycle them and other packing materials when we send your order to you. Please consider passing them on to someone else when you unpack your box so that they don't end up in a landfill somewhere (local Pack-and-Ship places sometimes take them).

Payment Options: Woodstock Farmers' Market accepts the following credit cards on orders placed on our web site: MasterCard, Visa, American Express and Discover. Cash, checks or money orders are not accepted. Prices in our store do not reflect the cost of delivery. We do not ship C.O.D. Sales taxes will automatically be added to any applicable purchases.

Our Guarantee: We have chosen products we love and hope they please you as well. All of our mail order products are also sold in our store. Our goal is to have you absolutely satisfied with our products, service and delivery. If we don't meet that goal and you are dissatisfied in any way, please contact us and we'll make it right!

Privacy Statement: We will not share your personal information with anyone. We never even see your credit card information unless you call us, because it is stored on a remote server that resembles Fort Knox. We don't like unsolicited calls or mail either, and don't need the bad karma incurred by jeopardizing your privacy.We do collect email addresses so that we can reach you in the future to check on your satisfaction or alert you to special offers. If you'd like us to remove you from the list, just let us know and we'll do it right away. See our Contact Information.

Return Policy: If the item you order arrives damaged or spoiled, we will gladly replace it. However, due to the nature of perishable products, we are unable to assume the loss incurred by delays due to an incorrect shipping address; the recipient's absence for more than a day after delivery; or incorrect handling on the part of the recipient. Packages are clearly marked "perishable" on the outside to avoid nasty surprises.

Out of Stock Items, Weather, Price Changes and Other Unpleasant Facts of Life: We try to keep all items in stock at all times, but due to the nature of perishables, sometimes we may be temporarily out of a product. We will make suitable substitutions of equal or greater value when we can, or will be happy to send the item later when it becomes available. In either case, we will contact you and ask for your preference.When a product costs us more than it did before, we try to absorb the difference if we can. But due to the vagaries of ingredient, packaging and shipping costs, we will sometimes find it necessary to raise prices before we get a chance to update our site. Sorry about that. We'll do our best to keep you informed when the price change is significant.We try to cut cheese with laser-like accuracy, but if you've ever tried to cut something to an exact weight you know that you're likely to be off by a few hundredths of a pound. Us too. We will be as close as we can, and won't charge you for the difference.Because we love our products so much, we want the best for them on their journey to you, and want them to arrive in optimum condition. Therefore we may delay shipping some items during the hottest months (cheese and chocolate, coffee, olive oil and some other items suffer greatly when they get too warm). If we can we will package them with gel packs and rush them to you, but the cost of packaging and shipping increases when we do this. So if we're concerned about sending something out, we'll call you and discuss it first.

Gift Certificates: We send Gift Certificates via USPS. They may be applied to all items we sell.

Corporate Gifts: There are many ways to say Thank you, Congratulations or Happy Holidays but everyone loves food. Sending a gift of Vermont maple syrup, cheeses and other fine foods are the perfect way to show employees and clients how much you value them. Choose from our gift boxes or work with our experienced staff to create a unique gift. Please contact us at 802-457-3658, ext 242 to customize a program that meets your needs.